API Terms/Communication/Help Scout API

Help Scout API

helpscout.com

Provides programmatic read/write access to Help Scout's shared inbox, help desk, and knowledge base data.

The Help Scout API API has freemium pricing; offers a free tier (API access not included on the Free plan (available on Standard, Plus, and Pro paid plans)); rate limits: API rate limits by plan: Standard 200 calls/minute, Plus 400 calls/minute, Pro 800 calls/minute. Verified 2026-07-26 with per-field source links.

Communication Verified 2026-07-26 low confidence
Base URL
not documented null
no source
Auth
not documented null
no source
Free tier
API access not included on the Free plan (available on Standard, Plus, and Pro paid plans)
helpscout.com ↗
Pricing model
freemium
helpscout.com ↗
Pricing
API access included with paid plans: Standard ($25/user/mo), Plus ($45/user/mo), Pro ($75/user/mo); no separate API pricing documented
helpscout.com ↗
Rate limits
API rate limits by plan: Standard 200 calls/minute, Plus 400 calls/minute, Pro 800 calls/minute
helpscout.com ↗
OpenAPI spec
not documented null
no source
MCP server
not documented null
no source