API Terms/Business & CRM/Freshworks API

Freshworks API

freshworks.com

Provides programmatic access to Freshworks' customer service, IT service management, and CRM products (Freshdesk, Freshservice, Freshsales) for tickets, contacts, and workflow automation.

The Freshworks API API has freemium pricing; offers a free tier (Freshdesk free for 1-2 agents for 6 months; Freshsales free plan for up to 3 users; free trials available (14-21 days)). Verified 2026-07-26 with per-field source links.

Business & CRM Verified 2026-07-26 low confidence
Base URL
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Auth
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Free tier
Freshdesk free for 1-2 agents for 6 months; Freshsales free plan for up to 3 users; free trials available (14-21 days)
freshworks.com ↗
Pricing model
freemium
freshworks.com ↗
Pricing
Freshsales from $9/user/mo; Freshdesk from $19/agent/mo; Freshservice from $19/agent/mo (billed annually); Enterprise custom pricing
freshworks.com ↗
Rate limits
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OpenAPI spec
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MCP server
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