/API TERMS
API Terms/Communication/Freshdesk API

Freshdesk API

freshdesk.com

Help desk platform providing ticketing, customer contacts, and agent management for customer service teams.

The Freshdesk API API has freemium pricing; offers a free tier (Free for 1-2 agents for 6 months; 14-day free trial of Enterprise plan). Verified 2026-07-16 with per-field source links.

Communication Verified 2026-07-16 low confidence
Base URL
not documented null
no source
Auth
not documented null
no source
Free tier
Free for 1-2 agents for 6 months; 14-day free trial of Enterprise plan
freshworks.com ↗
Pricing model
freemium
freshworks.com ↗
Pricing
Growth $19/agent/mo, Pro $55/agent/mo, Enterprise $89/agent/mo (billed annually); Freddy AI Agent $49 per 100 sessions
freshworks.com ↗
Rate limits
not documented null
no source
OpenAPI spec
not documented null
no source
MCP server
MCP mentioned as a way to bring customer data into workflows (no server URL documented)
freshworks.com ↗